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Emergency Medical Care

Guidelines for Citizens
Accidents and Injuries (Trauma)
In case of major injury or accident where the person need immediate first aid, either call Centralized Accidents & Trauma Services (CATS) or Police control room or the Ambulance or take the person to the nearest hospital or to Sushruta Trauma Centre behind IP College. Major Hospitals where CT scan with intensive care (ICU) facilities with ventilator support are available:
Lok Nayak Hospital, Delhi Gate
Ram Manohar Lohia Hospital
Safdarjang Hospital
Hindu Rao Hospital, Civil Lines
Deen Dayal Hospital, Hari Nagar
Sushruta Trauma Centre, behind IP College
In Guru Teg Bahadur Hospital, Dilshad Garden (intensive care facilities with ventilator support without CT scan)

GuruNanak Eye Centre - for Eye related trauma

In case of Burns, take the patient to any of these hospitals :

Lok Nayak Hospital, Delhi Gate
Ram Manohar Lohia Hospital, New Delhi
Safdarjang Hospital
Hindu Rao Hospital, Civil Lines

ESI Hospital, Basai Darapur
Deen Dayal Hospital, Hari Nagar
Guru Teg Bahadur Hospital, Dilshad Garden
In case of drowning, call the Fire Service (101) or Police Control Room (100) or Centralised Ambulance and Trauma Services (1099) for help and take the patient to any one of the above hospitals.

For Minor injuries or accident one may also contact :
Swami Dayanand Hospital, Shahdara
Sanjay Gandhi Memorial Hospital, Rohini

RaoTula Ram Hospital, Jafar Pur Kalan
Babu Jagjivan Ram Hospital, Jahangir Puri
Lal Bahadur Hospital, Khichdi Pur

Aruna Asaf Ali Hospital, Civil Lines
Guru Gobind Singh Hospital, Raghubir Nagar
Charak Palika Hospital, Moti Bagh
Any person can take the injured person to any hospital and it will not be mandatory for him/her to reveal his/her identity.
No Hospital or nursing home, private or government can refuse emergency treatment even if the case is indicated as medicolegal case according to a supreme court judgement. The doctor attending first in such cases will exactly record the findings and provide them to the authorities as and when required
Dog Bite
In case of dog bite wash the wound liberally with water and soap and take the person to the nearest Delhi Government Hospital for treatment of the wound. Rabies vaccination is available free at all Delhi Government hospitals.
Snake Bite
Snake bite is an emergency and the person bitten should be taken immediately to the hospital. Treatment for Snake bite is available free in all Delhi Government hospitals.

Any type of unconsciousness is a medical emergency and requires immediate medical care. The unconsciousness may be a result of Injury or trauma, or poisoning or other diseases like cerebrovascular accidents, hypertension, diabetes mellitus etc.
In case of unconsciousness, take the patient to any of the nearby hospitals where emergency services are available.
The symptoms of heart attack (Myocardial Infarction) are:
Severe pain / pressure in chest
Breathlessness, sweating and cold extremities
Immense Anxiety
Sudden unconsciousness
A patient having symptoms of heart attack may be taken to the following hospitals where Intensive Cardiac Care (ICCU) facilities are available:
Lok Nayak Hospital, Jawahar Lal Nehru Marg
Guru Teg Bahdur Hospital, Shahdara
Ram Manohar Lohia Hospital, New Delhi

Sucheta Kriplani Hospital, Panchkuian Road

Safdarjang Hospital
Hindu Rao Hospital, Civil Lines
ESI Hospital, Basai Darapur
Deen Dayal Hospital, Hari Nagar
During dispensary hours (8.00 Am to 2.00 PM) contact the nearest dispensary or outside dispensary hours take the patient to the nearest hospital.
Contact the nearest health facility or the District Nodal Officers of the area for reporting any outbreak of disease (a large number of cases of the diseases in the area) that is likely to be epidemic prone for example, measles, chickenpox, dengue haemorrhagic fever, cholera, jaundice (viral hepatitis) etc. For dengue haemorrhagic fever one can also contact the National Institute of Communicable Diseases at 22, Shamnath Marg directly.
There are five regional blood transfusion centres in Delhi where one can donate and get blood at the time of need.

Doctor Incharge

Phone No.

Lok Nayak Hospital

Dr Lalita Prasad

23231023, 23232400

GTB Hospital

Dr Bharat Singh


DDU Hospital

Dr Mausumi Swami


Hindu Rao Hospital

Dr U. C. Verma

23919476 -317

Dr K. Chaterjee


Available free in all Hospitals and Malaria Clinics operating in Dispensaries
Available free in all Hospitals and DOTS centres
OPD Services


9.00 AM to 4.45 PM


9.00 to 2.00 PM

Emergency Services


24 hours


9.00 AM -4.45 PM





Free in all Hospitals under DHS. However policy varies from hospital to hospital and depends on nature of treatment and investigation

Services of the CATS/ Ambulance are free in emergencies. However, payment has to be made if it is not an emergency. The paramedics in the CATS/Ambulance van will decide this.
Available only in hospitals and is free of charge
Available at the subsidized cost in government hospitals




Police Control Room


Fire Service


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Last Updated : 22 Mar,2014